Workplace mediation
When workers and employers are happy and in synch, great things happen. Innovative products are made, excellent services are delivered, customers are satisfied, businesses grow, and further employment opportunities are created. It's what makes our local, state and national economies go around.
In Australian workplaces, awards, enterprise agreements and well-drafted employment contracts are designed to promote harmony and stability in the office and on the shop floor.
But despite the best laid plans, things can go wrong. An employer might continually underpay. A worker might miss important deadlines. Or despite everyone's best efforts, wage negotiations end in stalemate.
If the issue is isolated to one or two people, it might seem relatively harmless. But problems that are ignored or swept under the rug, may become worse, spreading beyond the immediate parties and impacting the broader workplace. Productivity losses, customer dissatisfaction and reputational damage can suddenly become real and present dangers.
While disputes between workers and employers will happen from time to time, the good news is there is a variety of mechanisms available to help. In some workplaces, workers might call on their union to assist. Employers might rely on their HR team or lawyer. Each of these experts is well placed to understand and articulate the issues on behalf of their member or client. But sometimes impartiality - either real of perceived - could be an issue.
That's when you can call us. We can assist with mediations, workplace investigations, conflict coaching and dispute resolution workshops to help get your team back on track.
